What is the primary objective of Real User Monitoring (RUM)?

The primary objective of Real User Monitoring (RUM) is to capture and analyze user transactions as they occur in real-time. This approach focuses on gathering data from actual users interacting with an application or service, allowing organizations to gain insights into user experience and application performance directly from the end-users’ perspective.

By analyzing user transactions, RUM can provide vital information about how users engage with the system, including load times, interaction paths, and error rates. This data can help identify trends, detect issues, and understand the overall user experience, leading to informed decisions on improvements and optimizations.

While evaluating system performance and monitoring network traffic can certainly be components of a comprehensive performance management strategy, they do not encapsulate the specific goals of RUM, which centers on real user interaction data. Identifying potential malware focuses on security, which is outside the primary aim of RUM, making it distinct from the transaction analysis that RUM provides.